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NDI Converters
NewTek Spark Plus™ I/O 12G-SDI
NewTek Spark™ Plus I/O SDI
NewTek Spark™ Plus I/O 4K HDMI
Kiloview N3 3G-SDI Video Converter
NEW
Kiloview N4 HD HDMI Video Converter
NEW
Kiloview N30 12G-SDI Video Converter
NEW
Kiloview N40 4K HDMI Video Converter
NEW
NDI Camera & Play-Rec
Lumens® CAMERA VC-A71PN
IP Camera Controller with Joystick
Lumens Wall Mount White for PTZ
Lumens Wall Mount Black for PTZ
NDI|HX Upgrade for Panasonic Cameras
NDI|HX Upgrade for Sony Cameras
Skaarhoj PTZ Fly Controller
TriCaster Accessories
Virtual Set Editor Advanced Edition
Customers services > Withdraw claim
You can withdraw or cancel an order by filling in a Withdraw Claim. The withdraw claim has to be sent 14 days after reception of the order at the latest. Fill in all mandatory fields below.
ADDRESS
70 Avenue de Capeyron
33160 Saint Médard en Jalles
BORDEAUX - FRANCE
PHONE
+33 (0)5 57 262 262
Monday to Friday
From 9.30 am to 5.30 pm
E-MAIL
[email protected]
Name *
Surname *
Phone Number
E-Mail *
Order Number *
Order date *
Shipping date *
Reason of Return*
Select a reason
I don't want this product anymore
I am not satisfied with this product
Product(s) *
Claim process :
You can use the online withdraw claim, we will notify you upon reception of the claim. You can also choose to send it by email, by fax or recorded letter, signed and dated (postmarked letters, date on the email and fax, for reference)
Returns
: Products must be returned within 14 days after submitting a withdraw claim. Returned products must be unaltered and in their original package
Reimbursement
: Reimbursement will be processed 14 days after we receive your products.
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